NHTSA Complaint #11464779 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11464779
Vehicle	2017 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	May 13, 2022
Date Filed	May 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

There are 3 recalls associated with this VIN...unsure why you are not seeing them on your end. We got a notice in the mail last week for Hyundai Recall Number 209 NU Engine. We contacted the dealership where we purchased the car and they couldn't get us in until June 17th. On Friday, May 13th while driving down 90 interstate the car's engine died and the automobile had to be towed to the dealership. Due to worker shortages the dealer is saying it could take up to a year to fix and did not offer alternative transportation. We are now in the process of securing a rental and trying to find another automobile while still having car payments on this one that was entirely due to a manufacturer issue. We want full reimbursement of all costs associated with this hardship. (RECALL RELATED INCIDENT) TS

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