NHTSA Complaint #11463242 — 2018 FORD EXPEDITION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11463242
Vehicle	2018 FORD EXPEDITION
Component	STRUCTURE:BODY
Date of Incident	February 1, 2022
Date Filed	May 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When getting things out of the Rear Cargo area the Lift Gate has come down unexpectedly and hit Me in the head. Several times the Rear Lift gate randomly opens when exiting or entering the car. Has hit my spouse and has come close to hitting other person walking in back of the vehicle. The Lift Gate came open barely missing the vehicle parked behind it. Would of damaged both vehicles Renegade Super C $300,000 and the Ford Expedition $85,000 along with possibly pinning and injuring the person behind the vehicle. Took the vehicle to a Ford Dealer and they ran diagnostic tests and looked for any faults and found nothing. We feel like we are driving a ticking time bomb and just missing a bullet each time we go to use the vehicle. Need immediate attention-

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