NHTSA Complaint #11382822 — 2018 FORD EXPEDITION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11382822
Vehicle	2018 FORD EXPEDITION
Component	STRUCTURE:BODY
Date of Incident	October 1, 2020
Date Filed	December 10, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THIS IS OUR SECOND WINTER WITH THIS VEHICLE AND BOTH SEASONS DURING WINTER TEMPERATURES THE RIGHT REAR DOOR WILL NOT LATCH TO STAY SHUT. WE HAVE SMALL CHILDREN THAT RIDE IN THE REAR OF THIS VEHICLE, SO THIS MAKES THIS MUCH MORE OF A CONCERN. MY HUSBAND IS A MECHANIC AND TRIES EVERYTHING TO MAKE IT WORK AND IT HAS BEEN A HUGE HASSLE. ESPECIALLY FOR SUCH A NEW, EXPENSIVE VEHICLE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS AS WE ARE UNABLE TO GO ANYWHERE WITH A DOOR THAT WILL NOT SHUT!

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