NHTSA Complaint #11463101 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11463101
Vehicle 2017 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Over the last year the car has been having the engine light come on. The car idols ruff, loses power and has left me stranded on the side road. I lost power in the fast lane on the freeway and had to maneuver out of the fast lane to side of freeway.Each time it has been taken to shop it has been a mis-fire in the #3 cylinder and the spark plug had to be replaced. Several calls not returned by Roseville Kia asking for information regarding this problem as well as trying to set up appointment for current recall over the last year. Once again car left me on side of road and was told by mechanic that it needs new engine. Told by Folsom Kia to have it towed to them since Roseville Kia would not return calls and that the issue with the engine would be covered by warranty being extended due to past recall. After 4 days at Folsom Kia I was told that I would need a new engine and starting price to tear it down is $5000, and it would most likely be more, approx$8000. Also told that the warranty does not apply now.

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