NHTSA Complaint #11462918 — 2020 HYUNDAI SONATA HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11462918 |
| Vehicle | 2020 HYUNDAI SONATA HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Check engine light came on and I contacted the dealer. Took 6 weeks to get an appointment and they advised that a module needed to be replaced giving me the impression it was a computer chip. The car has been sitting at the dealer since February 22, 2022, and they have been very cooperative including providing me with a free loaner to use. Unfortunately, they state that the part is not available (#HY25600-2J001 Thermal Management Module). Finding that this is not a unique failure as it is appearing inn 2020, 2021 models as well as some 2022 Hyundai models. Finding OEM part for sale on EBay, Amazon and even on the Hyundai parts website.
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