NHTSA Complaint #11609465 — 2020 HYUNDAI SONATA HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11609465 |
| Vehicle | 2020 HYUNDAI SONATA HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happened while I was driving the vehicle. A sudden disabling of the vehicle without warning poses a safety concern so I thought it best to report the problem. The local Hyundai dealership has heard of this problem, but they are unable to diagnose or repair it
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