NHTSA Complaint #11461795 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11461795
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While driving in city traffic, 45 mph zone, my car suddenly lost power, engine RPMs dropped, engine off, power steering impaired, I had to drift into turnout and assess. Car restarted, and I could drive, but RPMs would not exceed 1700, car wouldn't shift gears, speed would not exceed about 15 mph. No engine warning lights, no oil pressure indicator, no excess heat. I found I could drive at low rpms and manually shift gears to increase speed. I got the car to the local Hyundai dealer (Taylor hyundai, Augusta GA) and it has been there 8 weeks. They are telling me the engine has failed because I failed to change the oil for 14 months. They said my oil pan was empty. They asked me for maintenance records and said they were inadequate, and the engine needs to be replaced, may cost $6000 or more, warranty invalid. The car has 56,000 miles. Safety was put at risk due to sudden loss of power in busy traffic. Driving the disabled vehicle was risky to surrounding traffic, as the car could not maneuver quickly. I have read about similar failures with Hyundai Sonata vehicles, and a class action suit settled for 2011 to 2014 model vehicles. My car is still in the shop, unrepaired. I had to buy another used car in the meantime.

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