NHTSA Complaint #11460257 — 2018 HONDA RIDGELINE

My 2018 Honda Ridgeline began to make a loud knocking noise from the lower motor. I bought this vehicle last June with 47k miles on it. The vehicle has prompted me twice to change the oil. Both times I changes the oil myself within two days of the car warning stating I had 15% life of the oil. At the same time as the indicator light lit I began to notice the knocking sound. I change the oil the very next morning only to find the noise getting louder. The car is at the dealer now and the dealer is fighting me tooth and nail not to cover the work. They made me financially responsible to tare down the motor and find the root cause of the engine failure. Im literally paying them to find whatever excuse they can to not cover the repairs. They are sending out an adjustor to assess the engine parts and take oil samples. At that point a report will be sent to Honda stating the findings. They are asking for my oil change receipts that I unfortunately do not have. I have used OEM filters and reset the on-board computer with each oil change. OfCourse Honda claims they cannot retrieve this information from the on-board computers that I find hard to believe. The vehicle has approximately 64k miles on it and has had a recall completed for a malfunctioning fuel pump that leaks fuel into the oil. Did the repair get done in time to prevent this issue? The issue ever truly get resolved. The warrantee is a Honda Certified warrantee that covers the vehicle for 100k or 7 years. Furthermore, Honda has extended the warrantee on the fuel system to 150k acknowledging there are fuel issues with the vehicle. I even found a you tube video stating the exact problem. The video goes on to say that the oil should be changed more often to prevent viscosity breakdown. If that's the case, why wouldn't they just do an upgrade to the onboard systems to prompt you to change the oil more frequently? This whole time I am left without a vehicle. What if the engine locked up causing an accident