NHTSA Complaint #11460132 — 2016 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11460132
Vehicle 2016 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So I continued changing my oil regularly and monitoring it. Shortly after this, I noticed my oil levels would be lower than normal midway through an oil change cycle (I check my oil periodically because I do not trust the dealership). I took it back in with a concern and they did an oil consumption test, stating my car is burning excessive amounts of oil. After this service, the dealer said it "passed" and that it would no longer be an issue. Still, ticking persisted and I took it back in and forced them to do a full diagnostic on the vehicle (with a hefty charge on my part) to get to the root of the problem. They then recommended a valve deep cleaning service as the next step in the oil consumption service as my car was "still burning oil". There were never warning lights or any other cause of concern of a failure to indicate something was wrong. This is a HUGE issue with Kia and they will not accept the blame for manufacturing faulty engines. My car is no longer covered under warranty and the dealership states that if the engine blows from an oil consumption issue, Kia will not cover the cost. I expect Kia to issue a recall on these engines as hundreds of thousands of customers across the USA are experiencing the same issue.

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