NHTSA Complaint #11459721 — 2020 SUBARU OUTBACK

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11459721
Vehicle 2020 SUBARU OUTBACK
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.

Related Complaints for the 2020 SUBARU OUTBACK

Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints

#11689824 Gas cap was not secured overnight. The next day every ADAS function both safety and convenience was disabled and the...
#11634070 The Subaru front camera incorrectly detected a hazard. The automatic braking system engaged and locked the steering....
#11627582 After completing an OTA software update the screen would not load and entered continuous buffering disabling all envi...
#11607657 After an automatic software download update, the RAB off light came on. The RAB light comes on when the car is put in...
#11602880 On [XXX], I was driving east on [XXX] on the North side of Toledo Ohio close to the intersection with [XXX] . The "C...

Recent Complaints for the 2020 SUBARU OUTBACK

#11719700 POWER TRAIN I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...
#11718035 FUEL/PROPULSION SYSTEM No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...
#11714318 POWER TRAIN On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...
#11713606 AIR BAGS I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...
#11710788 ELECTRICAL SYSTEM The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...
Check any vehicle history by VIN - Free vehicle history report