NHTSA Complaint #11689824 — 2020 SUBARU OUTBACK

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11689824
Vehicle	2020 SUBARU OUTBACK
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	September 3, 2025
Date Filed	September 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Gas cap was not secured overnight. The next day every ADAS function both safety and convenience was disabled and their lights were on. Users guide said car should recover after a few miles of driving. 100 miles and multiple restarts later it did not. It was taken to the dealer where they cleared the error for free. Poor design that a loose gas cap could cause a collision due to lack of ADAS. Dealer said it is a known condition with all Subaru models.

Related Complaints for the 2020 SUBARU OUTBACK

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11686503 — September 11, 2025 — I was driving to a medical appointment in Ann Arbor Mi, and was in the area where [XXX] has a few big turns in the ro...

#11627582 — November 26, 2024 — After completing an OTA software update the screen would not load and entered continuous buffering disabling all envi...

#11611611 — August 29, 2024 — ACC eye sight is intermittent. It normally fails within 5 minutes of operations and just turning the car on.

#11518941 — April 25, 2023 — A crack has spontaneously appeared at the base of my windshield after no apparent damage. The crack is spreading acr...

#11469019 — June 13, 2022 — Two issues. Main cabin computer reboots randomly. This causes other safety systems, Eyesight, to stop working until t...

Recent Complaints for the 2020 SUBARU OUTBACK

#11719700 — POWER TRAIN — February 22, 2026 — I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...

#11718035 — FUEL/PROPULSION SYSTEM — February 14, 2026 — No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...

#11714318 — POWER TRAIN — January 29, 2026 — On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...

#11713606 — AIR BAGS — January 27, 2026 — I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...

#11710788 — ELECTRICAL SYSTEM — January 13, 2026 — The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...