NHTSA Complaint #11469019 — 2020 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11469019 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
Two issues. Main cabin computer reboots randomly. This causes other safety systems, Eyesight, to stop working until the device boots back up. This is 2020 and "fix" / update for cockpit control module wasn't available until Feb. 2021.Thsi did not fix the problem. Dealership updated cockpit control module again in Dec 2021 and yet again in Jan. 2022. This issue is still ongoing and I've learned yet another software fix came in April 2022. Issue #2 - Open recall for CVT Chain guide breakage dated Dec 15, 2021. Over six months and no fix. Transmission is getting worse and poses a potential safety issue.
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