NHTSA Complaint #11707710 — 2020 SUBARU OUTBACK

(Waymo VIN unknown) On Saturday, December 20, 2025, a power outage occurred in San Francisco, California, disabling and parking a significant number of Waymo/Alphabet, Inc. robotaxis in traffic lanes at intersections where the outage had shut off stoplight traffic controls. They did not operate according to California Vehicle Code §21800 (d)(1), which states “The driver of any vehicle approaching an intersection which has official traffic control signals that are inoperative shall stop at the intersection and proceed when it is safe to do so.” The robotaxis did not proceed when traffic cleared and, in some reported instances, blocked a traffic lane for several hours. Waymo subsequently claimed to remedy this fault, stating online that “...we are now implementing fleet-wide updates that provide the Driver with specific power outage context, allowing it to navigate more decisively.” Waymo statement: [XXX] On December 29, 2025, a video from [XXX] was downloaded. According to the social media post, this recording was made on [XXX], by a TikTok user, [XXX] . The video shows a Waymo robotaxi stopped blocking a [XXX] onramp in San Francisco. On the soundtrack, an occupant in the vehicle can be heard saying the robotaxi had already reversed twice. This video documents that the Waymo robotaxi failed to navigate the inoperative traffic control signal correctly, contrary to California Vehicle Code §21800 (d)(1), and demonstrates that the Waymo statement indicating a fleet-wide fix had been implemented was false. Social Media post: [XXX] Location in San Francisco where the recording was made: [XXX] [XXX] video downloaded from [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)