NHTSA Complaint #11459178 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11459178
Vehicle 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

While driving the vehicle in rush hour traffic the engine slowed and would not accelerate when the gas pedal was applied. The light for the parking break went on along with the battery light. The vehicle appeared to be breaking on it’s own. A message was displayed though I do not recall what it was. Maybe a message to park? I attempted to switch to an outer lane and coast toward the side of the road until the vehicle stopped. I was partially blocking one of the two lanes in a no parking area. I turned the vehicle off and several times attempted to restart it. It would not initially shift into park. When it finally did I repeatedly attempted to start it. The display worked though the vehicle would not shift into drive, reverse, or neutral. The light for each gear flashed. I attempted for some time and at one point it did go into neutral. I attempted to restart and put it in drive then it would not go into neutral. I contacted the local Chrysler dealer who gave me the number for roadside assistance. I contacted the police to notify them as the vehicle was disabled in the road partially in a driving lane. I contacted Chrysler as this has happened previously. I have repeatedly had it serviced for similar problems with it unexpectedly turning off or not starting.

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