NHTSA Complaint #11458687 — 2015 HYUNDAI SONATA

This is a follow-up to former Complaint #11450586 (05-Feb-2022) and confirms that both my local Hyundai Dealer -and- Hyundai Corporation (USA) are aware of this diagnosable- and fixable problem—but they fail to issue a recall. In fact, a Service Advisor at my dealer expressly vocalized that 1) he himself [excluding his colleagues] has seen at least -2- of the same incident recently; and that 2) Hyundai Corporation (USA) issued a “(service) bulletin” about the problem. PROBLEM: The vehicle: 1) has a high idle; 2) shows a solid-illuminated CEL/emissions light; 3) severely resists braking—my vehicle would even slide through stop signs; 4) fails to “pick up” normally; and 5) drives unsteadily. This is at minimum and is my experience from both last week and from the original report on 05-Feb-2022. As explained to me today (28-Mar-2022) by my Service Advisor, there is a known fault with a component within the engine (Powertrain). Specifically, there is a tube that is—as I understand—meant to be FREE of fluids. However, and per the Bulletin, the tube becomes full or over-filled with oil from the engine (Powertrain). Further, the Advisor suspects that changes in temperatures (e.g., such as the teens *F back in Feb 2022) causes that oil/fluid to expand and contract, causing (further) damage. This issue must be remedied by Hyundai Corporation (USA) immediately because it is a *SAFETY RISK.* My Dealership emphasized severely how unsafe it would be to drive the vehicle off their premises without a repair. I’m fortunate because I’m the original owner and thus am covered by the 10 yr/100,000 mi Powertrain warranty. PLEASE SAVE LIVES FROM THESE ‘FLYING’, UNCONTROLLABLE CARS BY MANDATING A RECALL. **I will provide Dealer’s documentation once vehicle is repaired. I was advised to wait 2-8 wks for parts and repair.**