NHTSA Complaint #11458594 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated he noticed the vehicle was consuming oil. The contact took the vehicle to the local dealer and had an oil consumption test completed on the vehicle. The dealer stated no failure was detected. The contact stated he continued to experience the failure and had to add oil to the vehicle. The contact took the vehicle to a second local dealer; Billion Auto - Hyundai in Sioux Falls (3401 W 41st St, Sioux Falls, SD 57106:(605) 309-0972) and had an oil consumption test completed on the vehicle but never received the results. The contact stated the catalytic converter failed in November of 2021. The contact took the vehicle to a third local dealer; Dutch Miller Hyundai (1202 Washington Ave, Huntington, WV 25704: (681) 347-6646) who replaced the catalytic converter. The vehicle was repaired. The contact stated he continued to experience the failure. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to a local dealer and had the recall remedy completed. The manufacturer had not been informed of the failure. The failure mileage was 39,379.