NHTSA Complaint #11458547 — 2020 CHEVROLET SILVERADO 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11458547
Vehicle 2020 CHEVROLET SILVERADO 2500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The DEF heater/tank shorted out. The DEF system has thrown a code 3 times in the little over a year I’ve owned the truck. This final time I was told that the tank needs to be replaced. The truck has now been in the shop for 2 months and there is still no ship date on the replacement tank. The tanks are on a national back order. From what I understand there are about 9,000 people waiting for this DEF tank countrywide. I now have a $60k work truck that I am paying for but cannot use with no reasonable end in sight.

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