NHTSA Complaint #11397309 — 2020 CHEVROLET SILVERADO 2500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11397309 |
| Vehicle | 2020 CHEVROLET SILVERADO 2500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
MY VEHICLE IS LESS THAN 1 YEAR OLD WITH ABOUT 11500 MILES. MY SERVICE EXAUST SYSTEM WARNING LIGHT ILLUMINATED AND PROVIDED A WARNING THAT MY SPEED WOULD BE REDUCED IN A SET AMOUNT OF MILES. AFTER ADDING ADDITIONAL DEF FLUID TO DETERMINE IF THAT WAS THE ISSUE MY CAR THE CAR RETURNED AN ERROR OF SERVICE DEF SYSTEM. THIS THEN LOWERED THE AMOUNT OF DRIVING MILEAGE UNTIL MY CAR WOULD BE FORCED TO A REDUCED SPEED. THIS OCCURRED WHILE OPERATING THE VEHICLE AND MAY HAVE RESULTED IN DAMAGE TO MY VEHICLE OR OTHER MOTORIST WHEN TRAVELING ON AN EXPRESSWAY. THE DEALER EXPLAINED THAT THEY HAD OTHER CARS IN FOR THE SAME ISSUE AND IT TOOK OVER A MONTH TO GET THE PARTS IN FOR REPAIR. ADDITIONALLY GM HAS PROVIDED NO GUIDANCE OR WARNING REGARDING THE ISSUE.
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