NHTSA Complaint #11458163 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated that the engine coolant would be depleted during normal vehicle operation. Due to the failure, the vehicle would overheat while driving with white colored smoke coming from the engine. The contact also stated that the vehicle would stall and shudder while driving with the check engine warning light intermittently flashing on the instrument panel. The contact had called a dealer and was given an estimate for the repair. The contact then took the vehicle to an independent mechanic where the failure was linked to a coolant leak; however, the mechanic had not determined the source of the leak. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.