NHTSA Complaint #11457859 — 2017 NISSAN ROGUE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11457859
Vehicle 2017 NISSAN ROGUE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

To whom it may concern, My 2017 Nissan Rogue's CVT transmission went out. I was driving home on March 11, 2022 and I turned right safely into an intersection when the oncoming traffic had a green light and my vehicle stopped accelerating. We could have been hit by incoming traffic because of this. It was not until this happened that I found out that there was a class action lawsuit against Nissan due to this CVT problem. My vehicle was not displaying any warning signs, it just stopped accelerating. Nissan failed to notify their consumers about the ongoing issue with the CVT transmission on their vehicles to have the vehicle inspected prior to warranty being expired. I am a single mother, full time employee, and full time student. I purchased this vehicle in hopes of it being reliable. Instead, this malfunction, I was almost hit by incoming traffic because of the lack of communication with their consumers. Letting consumers know this late is ridiculous, considering most of the affected models are close to the end of their 5-year warranty period. I demand an answer from Nissan, I will not accept that they are not doing anything to help me cover the costs which have been estimated to be closer to $10,000 by a Nissan certified service department. Nissan failed to communicate this problem, my daughter and I's safety was compromised when driving this vehicle, what if this would have occurred while we were driving on the highway. I could have been hurt and so would my daughter. I contacted Nissan Consumer Affairs and they declined any sort of help.

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