NHTSA Complaint #11457337 — 2022 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11457337 |
| Vehicle | 2022 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Front windshield had to be replaced the same day it was driven off the lot. 2 weeks after replacement the windshield cracked again. Dealership and safe lite both claim it’s not their problem. Insurance stated if I continue getting the windshield replaced after every break then they are going to keep raise my rates because of frequently claiming issues. I paid almost $50,000 for this vehicle which requires 4hrs for replacement and programming because of the front facing cameras it requires for safe driving. 4 hrs …IF …no one else is already scheduled so I’m recommended to leave the car over night but no loaner vehicles will be provided. The additional film required to protect the exterior of the windshield is 300% more expensive than the windshield itself. Now every month I have to replace my windshield due to breaking and the obligatory film I and up paying approximately $500 per instance AND pay an insurance rate increase. How is this fair or legal? My car payment is already $750 per month. Monthly repairs for ONLY the windshield are equaling 80% of my already monthly expenses before any other costs. How is this fair or legal? Is there any open lawsuits I can join or any other options?
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