NHTSA Complaint #11457251 — 2020 SUBARU OUTBACK

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11457251
Vehicle	2020 SUBARU OUTBACK
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	October 15, 2021
Date Filed	March 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.

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