NHTSA Complaint #11457077 — 2014 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11457077
Vehicle 2014 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

On any drives at freeway miles that last for longer then about 45 minutes the vehicle sends a false service transmission light which puts the card in limp mode forcing the driver to come to a stop on the freeway. Within the first week of me buying the car, I was traveling cross country from CA to FL. I discovered in CA within an hour of the start of the trip this because the vehicle forced me to stop in the middle of the desert because of this I was forced to sit in the desert for 30 minutes waiting on a tow truck. When I turned the car back on the check engine light was on but the car was out of limp mode so I drove it to CarMax in Vegas (after having to do this three more times and stopping to get food to let the car rest. Vegas told me the car was 100% fine and called the dodge close to them who said it's just a "dummy light" and to just pull over and it'll be okay and I wouldn't be causing any damage to the transmission or engine. After traveling all the way across the country over 7 days in all climates the vehicle continued to do this at night in cool temperatures, with no total drives longer then 2-4 hours. Once we arrived in Tampa FL it seemed to go away and is fine in city driving however I was out ubering one night in the city at night and it popped up as well forcing me to stop in the middle of the road. It did this on a recent trip to Jacksonville as well from Tampa which forced us to pull over four times on a 70 degree day. I have beent told by Jeep if I want it reprogrammed I must pay as well as that now that the codes are off I will have to drive it until those sensors come back on. The issue is they turn off after the car has sat.

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