NHTSA Complaint #11456928 — 2016 HYUNDAI VELOSTER

The contact owns a 2016 Hyundai Veloster. The contact stated that she had initially received a recall notification for NHTSA Campaign Number: 20V746000 (Engine). The contact took the vehicle to a dealer where they inspected the vehicle and found no damage related to the recall, the recall was then removed and the vehicle returned to the contact. Recently, the contact stated that on two separate occasions, once while driving at 70 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was notified and provided a diagnostic fee for an inspection. The contact then took the vehicle to Hyundai of Yakima (3204 Fruitvale Blvd, Yakima, WA 98902) where they confirmed that the connecting rod bearing was defective which was linked to the recall. The manufacturer was notified by the dealer and the manufacturer denied the claim submitted to have the vehicle serviced under the prior recall. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 117,500.