NHTSA Complaint #11455435 — 2021 KIA SELTOS

I was coming to a stop sign and I started hearing a knocking sound. My car flashed the check engine sign and then shut off with the battery and engine oil light flashing. It smelled like something was burning. I started drifting back so I had to pull the parking brake, put on my hazards and turn off my car. I tried to start it 2x without it turning over. On the third try, the car started and the lights on the dash resolved except the engine malfunction. I was unable to accelerate above 45 MPH on a busy highway and it eventually stalled out again for a second time in the middle of a highway. I was almost rear-ended twice. Same lights came on- engine oil, battery and check engine light. I turned it off and turned it back on- it reluctantly started and was shuttering the whole time. I was able to get it into a parking lot before calling KIA road side assistance. I had it towed to the nearest dealership who was supposed to look at it the next day, Di d not hear anything back until the 3rd day when I called. I was informed that they would not be able to look at it until the following week. I was able to get it towed to the dealership closest to home, where I purchased the vehicle. They looked at it and informed my that there was no oil in the engine and the the engine would need to be repaired. I never had an oil light come on until the vehicle stalled out. They are saying that because there was no oil in it, I was not keeping up with the maintenance and that it voids the warranty. So now I have to come up with $10,200 to replace the engine block. My car only had 25,516 miles on it and had 3 oil changes prior to it shutting down. The last oil change, I was informed that my car was using more oil than it should but that this was not cause for concern. I am beyond frustrated. I have been a loyal kia customer for years and am disheartened for being accused of not caring for my vehicle, despite having provided receipts from oil changes and no am without a car.