NHTSA Complaint #11454776 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11454776
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Out of the blue, in the middle of driving, this car stopped working. This could have been a very dangerous situation. There was absolutely no warning. Apparently, there is a recall, but it has not been publicized by Hyundai. Why was the recall not registered with the NHTSA? What efforts have been made, IN EARNEST, by Hyundai to reach owners? What advertisements, social media posts, outreach by dealers have been made? How many letters has each owner been sent, and how clear and serious was the wording on these letters? We had no idea there may be an issue with the engine, as we never received a notification from Hyundai. We never even heard of the recall until the car died in the middle of driving it. It is very dangerous that this issue exists and that no earnest effort has been made to notify the public. Not only are drivers and passengers being put in serious danger by the lack of information about this potential engine failure/potential fire, other drivers and passengers are being put at risk by having these cars out on the road. NHTSA should be advocating for the following: 1. More robust, earnest outreach on the failure issue. 2. Hyundai needs to give an accounting of how many affected vehicles have been sold in the US and how many have participated in their barely advertised recall (in order to let you know the scope of vehicles still affected.) 3. Hyundai needs to replace these engines or get these dangerous cars off the road by providing reasonable trade in value for people to stop using these cars. 4. This recall must be registered with the NHTSA and owners need to be alerted.

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