NHTSA Complaint #11454722 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11454722
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	February 28, 2022
Date Filed	March 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The steering wheel is hard and I can not turn it correctly, upon asking Ford in Saugus Mass. they inform me that there is a two week waiting period. So i guess they will be responsable if it commpletly locks while I am driving on the highwway, or taking my children to school. Upon verifying the information on google there has been similar situaitons with this same model, my vehicle was, manufactored in May 2011. So it does go under the recall number 14S06. But Ford is not helping me with the stituation what so ever. I am a single mother with children I depend on no-one, so it is very unprofessional when I came with the urgent situation to them and they acted like they did not care.

Related Complaints for the 2011 FORD EXPLORER

Other STEERING Complaints

#11715978 — February 5, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...

#11708272 — January 2, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...

#11708118 — December 31, 2025 — Loss of power steering

#11704918 — December 14, 2025 — My vehicle is subject to NHTSA Safety Recall 14S06 related to loss of electric power steering assist. The Power Steer...

#11704721 — December 12, 2025 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH, there was a grindi...

Recent Complaints for the 2011 FORD EXPLORER

#11717906 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11717906 — POWER TRAIN — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11710555 — POWER TRAIN — January 12, 2026 — The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to For...

#11704644 — STRUCTURE:BODY — December 12, 2025 — Loose/Detached Bilateral Exterior C-Pillar around the rear window. Both sides are lifted and very loose with the pote...

#11702487 — STRUCTURE — December 2, 2025 — The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...