NHTSA Complaint #11454392 — 2018 VOLKSWAGEN ATLAS

Random and sudden braking of the Volkswagen Atlas, with the forward anti-collision signal lit on, whereas there was absolutely no cars ahead of the Atlas. It happened twice already, first on an highway driving at 60 miles/hr and a second time in a city at about 30 miles/hr. Fortunately, there was no crash. Our Volkswagen Atlas is still under warranty and we took it to Volkswagen of Kirkland, WA, who kept the car for two weeks for evaluation and investigation. After analysis, considering it happened only twice, Volkswagen Engineering USA (corporate) directed Volkswagen of Kirkland to return the car to us with no actions, asking us to report any future instances. They provided us with 3 complaint forms --> they might be expecting 5 events or crashes before taking it seriously. Prior to the two events of sudden braking, we have had multiple instances where the anti-collision signal and sound went on for no reason, but without braking.