NHTSA Complaint #11454159 — 2017 FORD ESCAPE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11454159
Vehicle 2017 FORD ESCAPE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The main issue with the engine is the check engine light comes on prematurely, the coolant leaks into the cylinders, and the engine lacks power. My vehicle is having a cylinder 2 and 4 misfire. Coolant leaks are a big problem! Not only does the leak have to be repaired, but the cylinders also have to be replaced or repaired. my vehicle is a newer ford with vary low mile and has been well managed and taken care of with oil changes and yearly checks and tuneups when necessary. I would have never imagined to run across this issue purchasing a newer vehicle, At a certified ford dealership with less than 29,000 miles on the vehicle. This has affected me in my life so greatly. I need a dependable safe vehicle to drive and when I purchased this vehicle I thought I was getting just that. I had nothing but problems after buying this new vehicle and been having to pay out of pocket to fix it. It’s been a safety concern driving. I have to drive this vehicle knowing it can stall and the engine smoke up and be damaged at any time. Please look into my concerns for this vehicle. Thank you for taking the time to read this statement. Sincerely, [XXX], Army Veteran, Nurse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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