NHTSA Complaint #11454083 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated that while driving approximately 80-85 MPH uphill, the accelerator pedal was depressed and the warning message "Transmission Overheating" was illuminated. The contact stated that he continued to drive at a slower speed. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred while driving uphill. The vehicle was taken to a second dealer, Moss Bros. Honda (27990 Eucalyptus Ave, Moreno Valley, CA 92555) who did not diagnose the vehicle but informed the contact that the transmission fluid needed to be flushed and replaced. The vehicle was taken to an independent mechanic and the transmission fluid was replaced. The contact also stated that the steering wheel was shaking whenever the brake pedal was depressed. The vehicle was taken to the independent mechanic where it was diagnosed that the front rotors needed to be replaced. The contact stated that he was unable to replace the front rotors himself as there were abnormally small compared to the replacement parts. The contact also stated that the front rotors were abnormally smaller than the rear rotors of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failures and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 33,000.