NHTSA Complaint #11453269 — 2015 FORD FOCUS WHEELS

Complaint Details

ODI Number	11453269
Vehicle	2015 FORD FOCUS
Component	WHEELS
Date of Incident	February 17, 2022
Date Filed	February 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Two part lug nuts experience swelling over time and make removal of the lugs very difficult and may result in the lugs not being adequately tight when the wheel is put back on. The dealer confirmed that this is a known problem and when they repair this issue, they use an after market lug that is not a two part lug, and therefore doesn't have the swelling issue. I was not aware of this problem till my most recent annual inspection and when I expressed surprise, the dealer mechanic stated that even though Ford is well aware of this issue, Ford will not cover this item and its the owner's problem.

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