NHTSA Complaint #11452690 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle started jerking. The contact stated the gears reverse, neutral, and drive lights were changing independently however, the vehicle continued to move forward. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that 2 days later, he experienced the failure again. The contact took the vehicle back to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle for the third time to the local dealer, where it was diagnosed with needing to change the transmission oil. The vehicle was repaired but continued to experience the failure after 6-8 months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing an unknown sensor to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.