NHTSA Complaint #11451361 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11451361
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

#1 - The door handles on all doors have started taking several pulls on the handle to open. The left passenger side is no longer able to be opened from the inside of the car. This moved to all doors and it takes numerous tries on the other 3 doors from the inside or outside to be able to get the doors opened. #2 - We bought this car used from the original owner with 99k miles on it. We know the owner personally and they did regular maintenance on the engine. After 6 months of owning and putting on 3000 miles on the vehicle the engine has blown. When we bought the car we changed all the fluids and did an initial oil flush and put in synthetic oil and did another oil change before the 3000 mile mark, again with synthetic oil. The check engine light came on while driving and oil light started flickering and the engine also started knocking. We had the vehicle towed to a mechanic and they said to contact Hyundai as they've had several blown engines that came through their shop and that Hyundai was doing a massive recall. Towed the car to Hyundai and they took 3 weeks to look at the car and said that due to poor maintenance the engine blew and they could replace the engine for $13k and this engine wasn't covered in the extended warranty. They took a video of the oil chamber and it had sledge and said no coverage due to poor maintenance and our VIN also wasn't on the recall list. After doing research it looks like several others are having issues with oil problems, sludge and blown engines.

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