NHTSA Complaint #11451013 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11451013
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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