NHTSA Complaint #11451006 — 2018 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11451006
Vehicle	2018 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	February 8, 2022
Date Filed	February 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I was leaving a doctors appointment and a message randomly displayed stating "Stop Safely Now" and the car quit moving. A yellow warning light came on as well. Fortunately I was in a parking lot, but I was unable to get the car to turn off or move for almost 10 minutes. Finally I was able to get to turn off and turn back on and drive home without another incident. It appears this is a common safety issue with Ford's hybrid vehicles. I am happy this didn't happen on a street road or the highway and that my daughter wasn't with me. I cannot be getting stranded places with the cold winters in Iowa or with my child.

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