NHTSA Complaint #11677427 — 2018 FORD FUSION

The car issued no warning, lights or messages prior to the damage. My [XXX] son was driving and the car started shaking which really scared him as he’s a new driver. I would say the safety of him and other drivers on the road were definitely put in danger. The vehicle has been inspected by a Ford dealership. They stated it had a broken flex plate and short block. Broken Flexplate; Diagnostic $210.00 Parts $1,345.86 (Flexplate, transmission fluid pump, filter, one time use parts) Labor $2,600.00 ($200.00 x 13.0hrs) Sales Tax $125.84 Total $4,281.70 Short Block replacement; Diagnostic $145.00 Parts $2,193.64 (Short block engine/kit, spark plugs, one time use parts) Labor $4,480.00 ($200.00 x 22.4hrs) Alignment $159.95 Sales Tax $205.11 Total $7,183.70 Tow Bill $140.00 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)