NHTSA Complaint #11713368 — 2018 FORD FUSION

The contact owns a 2018 Ford Fusion. The contact stated that the center digital screen failed to illuminate, and the screen was black while the vehicle was shifted into gear. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.