NHTSA Complaint #11673388 — 2018 FORD FUSION
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11673388 |
| Vehicle | 2018 FORD FUSION |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My dashboard cover is peeling, it is made from leather, it is interfering with the heads up diplat, automatic lighting system and forward braking safety components, I have brought this to Ford to try to have them repair it dash but I am always told that the piece is considered trim and is not under warranty, I have also checked with Ford Fusion message boards and it seems there is a TSB on the exact 2017 model. Ford has basically told me to have it repaired at a automobile leather restoration company, I have gone to 2 different repair shops and was told it can’t be repaired it has to be replaced. I called Ford Corporation customer service and because they have no outstanding recalls on my vehicle they told me to report this to you
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