NHTSA Complaint #11450707 — 2013 HYUNDAI ELANTRA

Sometime around last November or December, I took my vehicle for oil change and other services performed at Pep Boys, I was notified that all four tires are almost worn out and needs to be replaced. All four tires were replace sometime in December 2021 and they also did the wheel balance and wheel alignment. Around January 2022, while driving, I could feel the tightness on the steering wheel and also my car pulling left and at times crossing into the adjacent lane and was tough on the steering wheel to bring it back to the previous lane. I informed Pep Boys and they carried out some tests and also did a wheel alignment at no cost. The problem hasn't been fixed, there's a knocking noise in the steering wheel and the car is still pulling right, there's also the sensor light flashing in the dashboard, which the mechanic at Pep Boys is unable to fix even after carrying out diagnostic tests. The vehicle is available for inspection, it has been inspected by Pep Boys, the warning lamp for the wheels is continuously flashing and Pep Boys has been unable to determine the course.