NHTSA Complaint #11450696 — 2018 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
1 Injury

Complaint Details

ODI Number 11450696
Vehicle 2018 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The rear hatch, yes it's available for inspection. It closed on me while trying to get items out of the back of the SUV. I opened the hatch from the drivers control panel leaving the car running in park, then tried to get items out of the back. While I was under the hatch it closed on me. I was unable to stop it from coming down on my back/shoulder despite pushing back against it with my arms against the floor. I ultimately had to jump into the back of the vehicle where the hatch closed on my foot and locked. I tried to open it again using the push button on the outside of the hatch, it closed again, I was unable to stop it from closing and locking again while trying to lift it from the outside. It did this four times in a row. The only "unusual" thing was that this was during an ice storm. I have tried to reproduce it several times since with no luck, also there are no freezing temperatures now. No, I have not taken it to a dealership yet but will this week. I do not know if there were warning lights since I was in the back of the vehicle, but it did sound the tone that you hear when the lid is closing by its own power luckily which alerted me that it was closing. This has never happened, it closed with force four times, and I was unable to stop it

Related Complaints for the 2018 FORD EDGE

Other ELECTRICAL SYSTEM Complaints

#11718706 Rear view camera defective cannot see we're going into reverse
#11701893 The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system ...
#11686788 Now have had my battery replaced twice for some weird reason my car keeps dying when nothing appears to to have been ...
#11683338 2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this...
#11673907 The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware tha...

Recent Complaints for the 2018 FORD EDGE

#11718725 VISIBILITY:SUN/MOON ROOF ASSEMBLY The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunro...
#11717333 BACK OVER PREVENTION The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a bla...
#11716696 BACK OVER PREVENTION The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER P...
#11716536 ENGINE I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehi...
#11716156 ENGINE The contact owns a 2018 Ford Edge. While the contact's husband was driving at an undisclosed speed, the check engine ...
Check any vehicle history by VIN - Free vehicle history report