NHTSA Complaint #11450340 — 2019 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11450340
Vehicle	2019 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	January 12, 2022
Date Filed	February 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Tesla's v11 software has moved systems needed to use the vehicle, such as climate control, window defrosters, and more from standard reachable positions, to buried in menus. This requires multiple taps, swipes, and other actions that take the driver's eyes off the road. The system also uses microscopic sized fonts, rendering it very difficult to quickly view information such as speed, battery level, location, and more while operating the vehicle. Please look into this. Thank you.

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