NHTSA Complaint #11450302 — 2020 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11450302
Vehicle 2020 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

As I was driving on the highway in New York on Route 17 south near exit 111, I tried to accelerate but when I did the car went slower and the check engine light and traction control lights came on. I was right in front of a huge truck and thank God I was in the right lane that I was able to quickly get on the shoulder and turn the car off. I was able to make it to where I was going, but it was very nerve wracking. I took the car to the dealer service center and was told that it was probably a fuse issue. It turns out my entire engine has to be rebuilt. I have approximately 25,000 on my car, how could it require an entire engine rebuild? The dealer has gotten me two rentals cars that only last 5 days at a time each time and now I’m driving a dealer loaner. It’s been 3 weeks and still nothing. I’m still making payments on my car.

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