NHTSA Complaint #11450010 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11450010
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2020
Date Filed	February 2, 2022
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The contact had taken the vehicle to the dealer and was provided an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

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Recent Complaints for the 2011 FORD EXPLORER

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