NHTSA Complaint #11448894 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11448894
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 31, 2021
Date Filed	January 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SERVICE SHIFTER, SERVICE 4WD, SHIFTER GETS PUT INTO GEAR IN ANY WEATHER UNDER 32 DEGREES F AND THE SHIFTER WILL NOT SHIFT INTO A PARTICULAR GEAR. ALL LIGHTS ON THE SHIFTER WILL LIGHT UP. THE CAR WILL FREE REV. IF YOU LEAVE THE CAR RUNNING FOR 15 TO 30 MINUTES. THE ENGINE/TRANS/SERVOS WARM UP, AND THE CAR IS NOW ABLE TO SHIFT INTO GEAR. THIS ISSUE ONLY HAPPENS IN COLD WEATHER. WE HAVE LOST ALL CONVIDENCE IN DRIVING OUR CAR IN THE PACIFIC NORTHWEST. WE'VE BROUGHT THE CAR TO JEEP, THEY REPLACED PARTS, REPLACED SHIFTER WIRING, ITS BEEN BACK TO JEEP DEALER 3 TIMES. THEY CANNOT FIX THE ISSUE. THERE SHOULD BE A ELECTRICAL SHIFTER OR WIRING HARNESS RECALL OF SOME KIND.

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