NHTSA Complaint #11448818 — 2009 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11448818
Vehicle 2009 FORD FUSION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I have been waiting on a part on my brakes. The Hydraulic control unit of the anti-lock braking system is stuck open. This has resulted in extended brake pedal travel requiring to stop the vehicle. Increasing the risk of a crash! I was sent an email stating this anticipated part to be available late first quarter 2020. This recall has been since 2019. I've had the vehicle in 2 different FORD MOTOR Companies and the part is still not available. After 2 months of the vehicle sitting at the Ford Motor Company, I was told I could pick up the car and it was safe to drive until the part was available, yet no one has been able to give me the TOA of the part. My 16-year attempted to drive this vehicle to school and the brake pedal is still extending requiring delay of stopping time. Increasing the risk of a crash!

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