NHTSA Complaint #11448616 — 2020 HYUNDAI PALISADE VISIBILITY/WIPER

Complaint Details

ODI Number	11448616
Vehicle	2020 HYUNDAI PALISADE
Component	VISIBILITY/WIPER
Date of Incident	December 1, 2021
Date Filed	January 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Front wipers stop unexpectedly operating when in moderate snow conditions. Wipers will not operate again for 3-4 minutes, leaving driver stranded on roadway. The dealer, after consultation with Hyundai tech support, says it appears the motor overheats but replacing it with a new motor will not solve the problem. The have not replaced it to verify that position. As the owner, this is a scary and dangerous situation when it occurs and appears that the motor overheats prematurely and then requires time to cool off. Problem has occurred 4 times. The fact that neither the dealer nor the manufacturer have responded with a solution

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