NHTSA Complaint #11447577 — 2015 HYUNDAI SONATA

Vehicle info: 2015 Sonata Se. 97450 Mileage. As with most all complaints with this engine, it is deteriorating slowly as the knock sensor code P1326 has sensed a knock. A private mechanic has verified that a rod bearing is either bent or broken and knocking against the engine. This is after two Hyundai dealers have denied even inspecting my vehicle. Due to the title status of my vehicle (rebuilt title) Hyundai dealers (King Hyundai in Deerfield Beach, FL and Coconut Creek Hyundai in Coconut Creek, FL) are denying repairs because the engine has no active campaigns or recalls on the engine even though Hyundai Motors of America has extended the warranty to a lifetime duration for this exact issue. This is a huge liability situation as these engines are known to catch fire for this very issue and Hyundai/Kia has been fined $140 Million for not acting sooner on this matter. These vehicles have been known to catch fire inside the dealership service center while going through diagnostic testing by certified mechanics. I have had the Campaign 953 serviced in 2018, which was a software update to alert owners when the engine is already failing (sensing a bearing rod broken). This campaign did not address the faulty engine but only alert you. Hyundai Motor America has told me that a Hyundai dealership should not deny me warranty coverage however every dealership in Palm Beach and Broward counties are denying my service order approval. Service managers refuse to send in a pre-authorization to Hyundai Motor America despite corporates approval of this warranty coverage therefore nobody wants to take responsibility nor liability for a known safety defect in Hyundai engines.