NHTSA Complaint #11447216 — 2020 JEEP CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11447216
Vehicle	2020 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2022
Date Filed	January 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Climate Control system freezes and will not turn on or will stop working while driving. Windows fog up with no way to defrost and cause low to no visibility while driving. No warning lights appear before this situation occurs. Car was in the shop at Spartanburg Chrysler, Jeep, Dodge in SC for a month just a few weeks after purchasing the vehicle. The problem first occurred when the vehicle had about 5,000 miles on it. Within 6-8 months the problem is happening again.

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