NHTSA Complaint #11446871 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle hesitated upon depression of the accelerator pedal. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. The hesitation continued as the contact exited the highway and coasted the vehicle into a parking lot. The vehicle was then towed to her residence. The vehicle was then towed to an independent mechanic where they replaced the transmission; however, the failure persisted. The dealer was contacted about the failure and informed the contact that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.