NHTSA Complaint #11446551 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11446551
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

engine seized up after 2 weeks of having an oil change...stopped on highway had it towed several times from breakdowns on highway to shop they put in new battery it ran for one day and would not start had it towed to another shop was advised the engine seized up due to gunk in oil pan..had an oil change two weeks prior to incident of vehical stopping was advised the oil change was fine no problems.....contacted hyundia consumer affairs filed a complaint advised them of the situation they had me tow the car to the hyundia dealership they looked at the car told me the engine was seized due to gunk in the oil. i sent them proff of all my oil changes and maintence records.. they denied the claim said i had not enough maintence records i have only had the vehical for three years have had no problembs with the vehicle untill it hit 99.000 miles...the dealership offered to repair the engine for $7500.. i could not pay. so i had to return the vehical to finance company as i still owed a balance now i am without a vehical and in debt to the finance company. for a vehical that had been on recall..can you assist me with this situation.. I believe they should should have accepted the fault of the engine seizing due to recalled parts.....

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